Terms & Conditions
Welcome to Trendyzone Lanka! By accessing or using our website (www.trendyzonelanka.com), you agree to be bound by the following terms and conditions. Please read them carefully.
1. General
1.1 These Terms & Conditions apply to all users of the Trendyzone Lanka website and all transactions conducted through the website.
1.2 By using our website, you confirm that you are at least 18 years old or have obtained consent from a parent or guardian to use our services.
1.3 We reserve the right to amend these Terms & Conditions at any time. Any changes will be posted on this page, and it is your responsibility to review them periodically.
2. Products and Services
2.1 Trendyzone Lanka specializes in providing high-quality coffee machines, espresso machines, and industrial kitchen equipment.
2.2 All products displayed on our website are subject to availability. We reserve the right to limit the quantities of any products or services that we offer.
2.3 We have made every effort to display as accurately as possible the colors and images of our products. We cannot guarantee that your computer monitor’s display of any color will be accurate.
3. Pricing and Payments
3.1 All prices on our website are in Sri Lankan Rupees (LKR) and are inclusive of VAT, unless otherwise stated.
3.2 We reserve the right to change prices at any time without prior notice.
3.3 Payment methods accepted include cash on delivery, credit/debit card payments, MintPay, and KokoPay for installment payments.
3.4 All payments must be made in full at the time of purchase. We do not store any credit card information on our servers.
4. Shipping and Delivery
4.1 We deliver products to addresses within Sri Lanka. Delivery charges and timescales will be provided at the checkout.
4.2 We aim to dispatch all orders within the timeframe specified at the time of purchase. However, delivery times may vary due to unforeseen circumstances.
4.3 Risk of loss and title for the products pass to you upon delivery to the provided delivery address.
5. Return and Refund Policy
5.1 Customers are requested to inspect and test the product within 24 hours of delivery. If any physical damage or defects are found, customers should report it within 24 hours of delivery.
5.2 To initiate the return process, contact us via our hotline or website with proof of damage.
5.3 We only offer replacements for damaged products and do not provide refunds.
5.4 We do not accept returns or offer replacements for any issues reported after the product has been successfully delivered and tested by the customer.
5.5 Any physical or electrical damage that occurs during use will not be covered under our return or replacement policy.
6. Privacy Policy
6.1 Your submission of personal information through the website is governed by our Privacy Policy. Please review our Privacy Policy to understand our practices.
7. Limitation of Liability
7.1 Trendyzone Lanka shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our website or products.
7.2 We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the service will be corrected.
8. Governing Law
8.1 These Terms & Conditions and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of Sri Lanka.
9. Contact Information
9.1 For any questions about these Terms & Conditions, please contact us at:
- Trendy Zone Lanka
- Email: support@trendyzonelanka.com
- Phone: +(94) 74148 7500
- Address: No. 242/1 C Enderamulla Wattala
Thank you for shopping with Trendyzone Lanka!